Reference

Privacy Policy: What We Collect and How We Use It

We collect the information necessary to run your account securely, process deposits via bKash, Nagad and Rocket, and keep your gaming history accurate. This policy explains what data we hold, how long we keep it, and how you can request changes or deletion.

Account registration dataPayment transaction recordsDevice and login historyYour rights to access and deleteContact paths for privacy queries
n bagi Privacy Policy: What We Collect and How We Use It
DATA HANDLING

How We Protect and Manage Your Information

Security, retention and user control matter when you hand over mobile wallet details and play for real stakes. We encrypt account credentials and payment transaction records, log device access for fraud detection, and give you direct tools to review or delete your data whenever you choose.

What We Collect

Registration captures your mobile number, chosen password and device identifier. Each bKash, Nagad or Rocket deposit logs transaction ID, amount and timestamp so we can match funds to your account and resolve payment disputes when they arise.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get the most traffic. You can block third-party cookies in your browser; first-party session cookies are required for account access and withdrawal verification.

Data Retention

Active account records remain available while your account is open. When you close your account, we archive transaction history for regulatory reference and delete personal identifiers after the required retention period expires, typically within two years depending on local law.

Your Rights

Request a data export to see everything we hold, ask us to correct outdated contact details, or submit a deletion request to remove your account and associated records.

PRIVACY SUPPORT

Contact Us About Your Data

If you want to review the information we hold, correct an error in your account details, or request deletion, reach us through any of these channels. Have your registered mobile number ready so we can verify ownership quickly and process your request without delay.

Live Chat Open the chat widget in your account dashboard and select privacy inquiry from the topic menu. An agent will verify your identity and walk you through data access, correction or deletion steps in real time.
Email Support Send your privacy request to our support address, including your registered mobile number and a brief description of what you need. We respond within one business day and complete most data requests within a week.
Account Settings Log in and navigate to account settings, then privacy controls. You can download a summary of your data, update contact details, or submit a deletion request directly from that page without waiting for an agent.

Common Privacy Questions

We collect your mobile number, device type and IP address during registration, plus your bKash, Nagad or Rocket identifier when you make your first deposit. That data verifies your identity and helps us process payments securely.

We share transaction data only with the payment processor handling your bKash, Nagad or Rocket transfer. We do not sell your information to marketing companies or pass it to unrelated third parties for advertising purposes.

Log in to account settings and select the data export option, or contact live chat with your registered mobile number. We will generate a file containing your account history, transaction records and stored personal details within five business days.

Yes. Submit a deletion request via account settings or email support with your mobile number. We will close your account, archive transaction records for regulatory compliance, then delete personal identifiers once the retention period expires.

Closed account transaction records are archived for regulatory reference, typically retained for up to two years depending on local law and eligible regions, then permanently deleted. Personal identifiers such as mobile number and device ID are removed earlier.

We use session cookies to maintain your login state and analytics cookies to measure lobby traffic. You can block non-essential cookies in your browser settings, but session cookies are required for account access and withdrawal verification to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.